03-6439-8933

Request of termination contract


  • Regards to the termination application
    • Please enter the required information in the fields below. There is a notice of termination period.
  • The procedures after the application
    • A confirmation email will be sent to you immediately after submitting your application.
    • An email will be sent to the email address which you registered on the form with the subject [Guidance of contract termination(Estimated time: around 1 week from the application date)
  • Notes
    • Please note that we will only accept the application from the contracted person, not accept other people.
    • Please ensure that you will carefully read the following notes.

* We will not be able to cancel or change the termination date after submitting the application form for any reason.

* Regarding the termination date, if the document contains less than the specified termination period notice, the procedure will be carried out on the shortest termination date that adapts the termination period notice. (Please note that you will be responsible for the rent etc. till the termination date as per the conditions stated.)

* The termination period notice varies depending on the contract terms and conditions. Please ensure to check the "Lease Agreement" before proceeding.

* We will not accept applications from anyone other than the contracted person. If it turns out that the application was made by someone other than the proper applicant, the application itself may be canceled even after it has been accepted.

* If the termination date is over the renewal date, you will be required to pay the appointed renewal fee. No exemptions or reductions are possible.

* A copy of your application will be sent to your email address. If you do not receive it, your application may not have been completed correctly. Please contact us as soon as possible.

* Please do not use Katakana 1 byte

* The information you enter here will be disclosed to the necessary and appropriate extent, including the house repair contractor.

* If the content of the contract differs from the entered content, we may ask you to correct the content or refuse to accept the request.

* If you're unsure about your fire and explosion insurance policy details, please contact us at 03-6439-8933 or fill out our contact form for assistance with cancellation and the next steps.

* Please follow the procedure of the post office regarding moving out and changing the registered address on the internet site. Please note that if there is a misdelivery of mail after moving out, you will be charged for handling it.

* If you have an Internet contracted by yourself, please complete the termination procedure, including removal of the line, etc., before you leave.

Room no.

Regarding the termination date, if the document contains less than the specified termination period notice, the procedure will be carried out on the shortest termination date that adapts the termination period notice. (Please note that you will be responsible for the rent etc. until the termination date as per the conditions stated.)
※ The rent for the month of termination will be pro-rated according to the date of termination. If you use the bank transfer, we may withdraw the full amount once and refund it when you move out.

If you want to change the handover inspection time after applying for the termination, please contact the affiliated interior design contractor detailed in the notice of termination email from our company.

  • In the principle, only the contracted person will process for handing over inspection(For the corporation, it can also be taken by the tenant. No authority letter is required.)
  • The Authority letter will be issued by cloud sign)(Email address, full name of authorized person, address of the authorized person)
  • The authority letter will be sent to the authorizing person and the authorized person's email address.
  • If the authority letter is not signed before the handover inspection date, it will not be possible for the authorized person to attend.

Would you like to cancel your insurance?。※Only for customers who have enrolled in Hope small amount and short-term insurance
※ If you apply for the cancellation, you may receive a monthly refund.

If you're unsure about your fire and explosion insurance policy details, please contact us at 03-6439-8933 or fill out our contact form for assistance with cancellation and the next steps.
Please ensure you have altogether canceled the internet service contract before moving out.

We do not accept withdrawal money to settle the repair fees. In addition, it is limited by the contract’s stated name.

Request of termination contract
Handover inspection date
After the handover inspection

The customer's personal information entered and registered on this form will be used solely to process, contact, and manage the cancellation. For more information about our privacy policy, please click the link here.

  • We will send you an automatically replied email immediately after your application.
  • After confirming all the details of your contract and being accepted by our company, we will send you an email [Guidance of contract termination]to your registered email address this time. (Estimated time: around 1 week from the application date)